DearVisa
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Your clients' files, safe with you.

Visa files hold passports, bank statements and family details. Here's how DearVisa protects them — so you can answer your clients' questions with confidence.

Five promises you can make to your clients.

  1. Their files stay in India.

    Every passport, bank statement and answer is stored in India, and backed up in India.

  2. Only your team can open them.

    No other agency can ever see your clients. DearVisa's own staff look only when you ask us for help, or when Indian law requires it.

  3. Each person sees only their part.

    Reception doesn't see your accounts; finance doesn't need the passport scans. Your corporate clients' HR teams see only their own employees.

  4. Backed up, and on the record.

    Automatic daily backups, a separate copy kept for 30 days, and every change recorded — who did what, and when.

  5. The data stays yours.

    Your clients' data belongs to your agency. We use it only to run DearVisa for you — never for marketing, never sold, never used to train AI. If you leave, you take it with you and we delete it.

A safe way in for your clients.

Your clients never have to email their passport or send it on WhatsApp again.

No passwords to lose
Clients sign in with a one-time code sent to their email. It works for 10 minutes and locks after five wrong tries.
Links you control
Every link you send has an end date, and you can cancel it at any moment.
Helpers see only their part
A sponsor or parent gets their own link, limited to what they need to provide.
Documents don't linger
A document opens through a link that stops working a few minutes later — nothing sits in an inbox.

Ready for India's data protection law.

Under the Digital Personal Data Protection Act, 2023, your agency decides what happens to your clients' data, and DearVisa handles it for you, on your instructions. We put that in writing.

Your agency
Decides
DearVisa
Processes for you
If something goes wrong
You hear within 24 hours
If you leave
Export, then deletion

Every agency gets DearVisa's data processing agreement. It sets out what we do with your clients' data and why, how we protect it, who helps us run the service, and what happens when you leave.

If there is ever a security incident, we tell you within 24 hours with the facts you need for your report to the Data Protection Board, and we help you tell your clients.

Questions from your clients — or your own?

Ask us anything in a demo, including for a copy of the data processing agreement.

Book a demo
For your IT person
  • Hosted on Amazon Web Services in the Mumbai region; database, documents and backups all in India.
  • Encrypted at rest (database, document storage, server disks) and in transit, including database connections.
  • Each agency's data separated on the server, with automated tests for that separation; role-based access across 20 roles.
  • Audit trail of every create, update and delete, with personal details masked in the trail; logs kept at least a year.
  • Staff passwords stored hashed; email and storage credentials kept in a secrets vault.
  • Documents in private storage with public access blocked, opened through signed links valid for five minutes.
  • Cloudflare in front of the service for encrypted delivery and attack protection; it stores no client data.